Self-verification FAQs

 

The banks and financial institutions with self verification feature are as follows:

Commercial Banks Development Banks Finance Companies
Citizens Bank Limited Muktinath Bikas Bank ICFC Finance
Everest Bank Limited  Garima Bikas Bank Ltd Manjushree Finance 
Global IME Bank Ltd Jyoti Bikas Bank Ltd   
Himalayan Bank Ltd  Kamana Sewa Bikas Bank Ltd  
Laxmi Sunrise Bank Ltd
Lumbini Bikas Bank Ltd 
 
Machhapuchchhre Bank Limited Shine Resunga Development Bank Ltd   
Nabil Bank Limited    
Nepal Bank Limited    
NIC Asia Bank Limited    
NMB Bank Limited    
Prabhu Bank Limited    
Prime Commercial Bank Limited    
Sanima Bank Limited    
Standard Chartered Bank Nepal Limited     
 
Currently, the feature is available in selected member banks only and other banks are in process of being added.  If your bank has enabled this feature, an option of ‘Self-Verify Account’ will be visible under pending linked bank account list.


 What is a self-account verification ?
Customers of BFIs who have enabled self-verification feature can self-verify and activate the linked bank account in connectIPS, such that user will not require to go to the bank/branch counter for account verification and activation process. If your bank is enabled for this feature the option of ‘self-verify account’ will be available in your pending bank account list.

How do I self-verify my account?
To self verify bank account, you will have to login through web portal of connectIPS (www.connectips.com) and follow the mentioned procedure:

1) Go to link bank account under Bank Account > manage Account to link your account.
2) In pending bank accounts list, click on the pending bank account and go option of self-verify account.
3) Based on the input information and automated process for self-verification, an OTP will be sent to the verified mobile number and email address that is registered at the bank.
4) After the successful verification of OTP, the status of the linked account will change as ‘AUTOACCEPTAPPROVAL’.
5) The system will then generate two micro-deposit amounts that will be credited on the customer’s linked bank account.
6) The user will now have to check the statement of bank account and input the two micro-deposit amounts. Once both micro-deposit amounts are verified, the linked account will be verified automatically and the status of the account will change as ‘ACCEPTED.’
7) Now the linked bank account can be used for normal transaction up to the specified transaction limit.
 
Please go through the link for tutorial video https://www.youtube.com/watch?v=TU_iQ6fu0rw&feature=youtu.be 

 

What is the transaction limit for a self-verified account?
The per transaction limit in connectIPS is Rs. 10 lakh per bank from web channel and Rs 1 lakh per bank from mobile app. However, for self-verified account, the transaction limit will be as per the respective bank’s internal policy To know about the transaction limit of each bank, please click here.

 

I want to use full transaction limit in my self-verified account, what shall I do to get the full limit?
To increase the transaction limit allowed for a self-verified linked bank account, the user will have to follow the existing manual process of downloading the approval form and visiting the bank/branch for full verification.

 

How is the self-verification process secured?
The account selected for self-verification are be authenticated based on:

  1. Customer information available at the bank.
  2. One time password (OTP) sent to the registered Mobile Number registered at the bank (mobile number at bank and connectIPS should match).
  3. Confirmation of two micro deposits in user’s linked bank account that will be valid for 3 days (micro deposit is a fractional random amount transferred in the users bank account). 

 

Do I have to continue with self-verification process at the time of account link itself or can I continue later?
Linking of a bank account and self-verification can be done separately. After linking an account, you can go to Manage Account in the Dashboard and double-click on the requested account and click on “Self Verify Option” to initiate the self-verification process.

 

Can I proceed further in verification, if my registered mobile number at bank is different than my mobile number registered in connectIPS?
No, the self-verification process cannot be completed in case your mobile number is different at bank and at connectIPS. In this case, you can change mobile number in connectIPS from ‘Edit Profile’ -> ‘Change mobile number’ 

If your mobile is not registered at bank or is not active, you can request the bank to update the number at bank.

 

How and where can I check for micro deposit amounts?
Micro deposit is a fractional random amount transferred in the users bank account by the system for authenticating the user for self-verification. The user can check such micro deposit from its account statement from any of the available mediums (like mobile banking, internet banking, mini statement from ATM).

 

How long will the received micro deposits be valid for?
Micro deposits will be valid for 3 days only. And the micro deposits have to be entered in the sequence they are received.